Just as a buyer would in a traditional sale, we need to verify the condition of your home and identify any repairs that need to be addressed before closing. A team of estimators—Opendoor employees and authorized independent contractors—will inspect the interior and exterior of your home at your convenience and at no cost to you. Your home doesn’t need to be empty or even tidied up, as long as we can easily access each area of the house.
During the assessment, the team will look for items that are broken, inoperable, or affect the safety, structure, or functionality of the home. Our philosophy is to ask for the repairs we expect the next reasonable buyer of the home to request. Typical items include the roof, foundation, electrical, plumbing, or any of the other major systems and appliances such as the AC unit.
We don’t ask for upgrades
What we don’t ask for are repairs that are considered upgrades. For example, we’d request a repair to replace a cracked kitchen countertop. We would not ask for a repair to replace a Formica kitchen countertop with granite because that’s not a reasonable request from a prospective buyer. Learn more about the most common repair items our estimators find.
Convenience and control
If there are any needed repairs, you have options. You can choose to skip the work and have us handle the repairs after you move out. We’ll just ask for a credit to cover the costs, and we can pass wholesale savings onto you. Alternatively, you can choose to do the repairs yourself and send us photos and documentation after they are complete.
No risk or obligation
There’s no risk or obligation with the home condition assessment. If you get your assessment results back and for any reason decide you are not interested in covering the repair costs, you are free to cancel the contract and walk away without any penalty, costs, or obligation.
Related Sellers FAQs
What is a survey and how do I know if I need one?
How does my mortgage get paid off?
What happens at the final walkthrough?
What happens to my appliances when I move out?
Have more questions?
Our customer support is here to assist you. Contact our support
team via email or phone: 480-351-6622.