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How to tour any home on the market with Opendoor.

March 13, 2020


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Opendoor is proud to now offer free, on-demand tours for non-Opendoor homes in select markets. (Don’t worry, you can still instantly unlock Opendoor properties using the Opendoor app and tour the home yourself without an appointment.)

This guide will cover:

  • How touring with Opendoor works

  • Working with our tour assistants

  • Pro tips to maximize your visits

  • What to do once you find a home you love

How does it work?

Requesting an on-demand tour with Opendoor is simple.


First, you’ll want to head over to the Apple App Store or Google Play to download the Opendoor App.


Next, kickstart your house hunt by entering your search criteria (price, bed/bath count, etc.). This will populate your feed with available listings in your area that match the criteria. These listings are sourced directly from local MLS sites (Multiple Listings Services).


Found a home you like? Locate the “Schedule tour” button on the property page to start your request. We let you set the start and end time of the appointment and make the most of your time by adding up to 8 nearby properties to a single tour request. Once your request has been submitted, your assigned tour assistant will handle the rest. They will coordinate arrange access to the property with the seller’s agent then reach out to you to confirm.


When you arrive at your scheduled date and time, your tour assistant will meet you there to let you into the property. When you’re done, the tour assistant will secure the property while you head to your next destination.


If you don’t find the home that’s right for you, just head back to the app, adjust your search settings and browse for more homes to visit. Tour as little or as much as you need. Best of all, there’s no need to commit to an agent.

What’s a tour assistant?

Our tour assistants are actually local licensed agents who are customer-focused and fully committed to providing an informative, pressure free tour experience for our buyers.

Opendoor uses tour assistants to ensure that you have the best touring experience possible. They do this by handling coordinating access to non-Opendoor owned properties and securing those properties when you’re done so all you have to do is show up and take a look around.

When a buyer requests a private tour, we typically pair them with the first available tour assistant in their area. That said, if you have a great experience with a tour assistant, just let us know. We will prioritize pairing you with that tour assistant for future tours if their schedules permit.

Pro tips for making the most of your visits

Comparison shop in real time

Use the app to discover similar homes nearby and add them to your existing tour request. Once you’re at the property, you can see how they stack up in person.

Take notes

Bring a notepad and tape measure. Taking measurements will help you determine if a property literally fits your needs and keeping helpful notes will help you remember the things you love or don’t love about a property.

Budget your time

If you’re visiting multiple properties in a day, it’s important that budget your time wisely. We recommend giving yourself at least one hour per property. This includes travel time to each property.

Focus on the important areas

Another great way to ensure your visits are as productive as possible is to know what (and what not) to look for when touring a home. Knowing where to focus your attention during a tour can really help you home in (no pun intended) on which houses are a great choice for you and which aren’t.

Found the one?

That’s great! When you’re ready to buy, you can get your offer started directly through the Opendoor app. Don’t worry, we’ll guide you along every step of the way.

Once we receive your offer, we will pair you with a local buying agent who will review it and reach out to you to perfect your offer before it’s sent to the seller’s agent. They will work with you throughout the process to provide as much (or as little) help as you need to complete your purchase.

Get the free Opendoor app

  • Instantly unlock and Self-Tour homes.
  • Request an offer on your current home in 24 hours.
  • Save 2% if you trade-in.

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