When I first met with Eric and the Opendoor team, it was clear we shared the same vision: to make moving easier, less stressful, and more affordable for everyone. That’s why 10 months ago, Open Listings joined the Opendoor family. Our goal for marrying the two companies was to create an end-to-end experience that takes the hassle and uncertainty out of moving and makes the entire moving process simple and convenient—from selling a house to moving into the home of your dreams.
Today is another major leap forward in making our vision a reality. We’re excited to announce our new home buying service that leverages the strength of Opendoor to help buyers find the right home and buy it at the best price—with a buyback guarantee that provides peace of mind. We’ve built a best-in-class experience that empowers buyers throughout the journey with on-demand self-tours for any home on the market, all-cash offers, and our 90-day buyback guarantee.
Home shopping without the hassle
With our new buyer service, we are fully integrating the Open Listings experience into Opendoor. Now, if you’re in Phoenix, Dallas-Fort Worth, and Raleigh-Durham, you can browse, self-tour, and buy any home in your area, with access to Opendoor homes before they hit the market. We’ve heard from our customers time and time again that they wish every home visit could be as hassle-free as Opendoor self-tours. We agree. Our customers are at the heart of everything we do, so we’ve built an experience providing exactly that.
Starting now, you can use our app to visit any home on the market on your schedule, and a tour assistant will meet you to let you in. You can browse the home on your own, without any pressure. We dreamt of a world where you can shop, visit, offer, and move in at a tap of a button. This is taking us one step closer to that vision.
Win your dream home for the best price
We know how frustrating it is when our customers find the home of their dreams, only to be outbid by a more competitive offer. And having helped over 25,000 home sellers, we know how much they love the certainty, speed and control of an all-cash offer. Starting today, Opendoor can help buyers make all-cash offers on homes at no additional cost, giving you the power to put forward the most competitive bid for your dream home, while providing sellers the certainty of a fast and non-contingent close.
We’re committed to helping you save money when you buy a home, whether that’s through an all-cash offer or not. If an all-cash offer isn’t necessary, Opendoor can save you thousands by providing up to 1% cash back on the purchase price of your home or up to 2% back in fees when you buy and sell a home. This applies when you buy an Opendoor home direct or any home with an Opendoor partner agent.
Buy with confidence
Our belief is that everyone should love the home they just purchased, and we are going to stand behind that. Opendoor guarantees buyers will love the experience and purchase the home of their dreams at the best price, or we will buy the home back within 90 days. This guarantee extends to qualifying homes in Phoenix, Dallas-Fort Worth, and Raleigh-Durham.
With the launch of our new buyer service coupled with our seller experience, we’ve made it possible to buy and sell in one simple transaction. At Opendoor, we call this a trade-in experience, and we’re excited to eliminate the headaches of double moves, added expenses, and months of uncertainty for millions of people each year.
We’ve piloted our new buyer service with a small group of customers, and have been heartened by the positive feedback. Eric and Cassandra Herrin of Mesquite, Texas, quickly found that Opendoor’s buyer service gave them the flexibility they needed when house hunting with busy schedules and a three-year-old.
“Being able to just have someone open the door and let us in, that was my favorite part of the whole experience,” Cassandra said. The entire process was so easy that Cassandra was able to put in an offer right from the passenger seat of their car. “We were able to get a really good price and a really good deal on the house,” Eric added.
Today, our new buyer service is available to customers in Phoenix, Dallas-Fort Worth, and Raleigh-Durham, and we’ll be rolling it out to more cities across the U.S. this year and next. We spend each day dreaming of what is possible while also working tirelessly to provide the best experience to our customers.
It’s an incredible feeling to bring this new, end-to-end experience to home buyers and help everyone fulfill their dreams of moving into a place they can proudly call home.